Refund Policy

1. How Fees Work

FlashLoanLab operates on a revenue-share model: we charge a percentage of gross profit on winning trades only. There are no subscription fees, no monthly charges, and no upfront costs.

Because fees are deducted automatically on-chain inside the flash loan transaction, there is no payment processor involved and no card charge to reverse.

2. Revenue Share Fees

Platform fees are non-refundable. They are taken from the profit generated by a completed, profitable trade. The fee split is:

• Free plan: 25% of trade profit to platform
• Pro plan: 20% of trade profit to platform
• Elite plan: 15% of trade profit to platform
• Enterprise: custom rate

If a trade reverts (i.e. is unprofitable), no platform fee is charged. You only pay the gas cost of the failed transaction, which is charged by the network and is entirely outside our control.

3. Gas Costs

Gas fees are paid directly to the blockchain network and are not collected or held by FlashLoanLab. We cannot refund gas costs under any circumstances, including for reverted transactions, network congestion, or estimation errors.

4. Disputed Transactions

All transactions are recorded on-chain and are publicly verifiable. If you believe a fee was incorrectly calculated or deducted:

• Contact us at support@flashloanlab.com with the transaction hash
• We will review the on-chain data within 5 business days
• If an error is confirmed, we will credit the difference to your account or arrange an equivalent settlement

5. Plan Changes

Since there are no subscription fees, there is nothing to prorate or refund when changing plans. Your new fee rate takes effect immediately on trades executed after the plan change.

6. Account Termination

If your account is terminated for violation of our Terms of Service, you are not entitled to a refund of any fees previously deducted.

If we terminate your account without cause, we will review any open disputes at your request.

7. Contact

Questions about this policy: support@flashloanlab.com